Privacy Policy

Terms and Conditions on the protection of privacy

These Terms and Conditions on the protection of privacy regulate the way the company House of Kiwi d.o.o. which has its office in Croatia, Zagreb, Medovićeva 3, and which is registered at the court register of the Commercial Court in Zagreb under the company registration number MBS: 081101583, OIB: 18255574551, collects, uses, processes and administers your personal data.

House of Kiwi d.o.o. is dedicated to the protection and the respect of your personal data. Please read these Terms and Conditions carefully in order to find out why and how we collect your personal data and how they are being used.

Regarding the personal data which is being collected, House of Kiwi d.o.o. is the ‘’controller’’, that is the person that determines the purpose and means of the processing of personal data.

If you whish to contact us regarding your personal data or these Terms and Conditions, you can reach us via the following contact details:

Company: House of Kiwi d.o.o.

Address:  Medovićeva 3, Zagreb, Croatia

Telephone: +38591 517 3001

e-mail: info@houseofkiwi.com

Your personal data is being collected when it is significant for your needs as a buyer and when it is significant for conducting our business (for example when ordering and buying products from us, when giving feedback to us etc.).

We usually collect your personal data directly from you when you order a certain product and fill out a certain form.

This is just a notice about possible ways of collecting your personal data while you use our website and our services. In any case, you will be informed about the purpose of processing your personal data and in certain cases your consent will be needed.

All of your personal data are confidential and House of Kiwi d.o.o. and its partners hold them properly.

Personal data that is usually being collected from the buyers are: name, address, date of birth, sex, language, billing address, shipping address, and are usually given during the ordering process or when communicating with us via telephone or e-mail. Also, certain data that you voluntarily communicate to us.

At any time, you have the right to request to:

– access your personal data

– have the copy of your personal data that is being held

– correct your personal data

– erase your personal data

– restrict the access to your personal data

– object the means we handle your personal data

– transfer your personal data to another controller.

In order to request the aforementioned, please use our contact details.

If you are not satisfied with the way we collect your personal data, you have the right to contact the Croatian Personal Data Protection Agency.

Your personal data are being held in a secure environment and they are secure from unauthorized access, exposure, usage, alteration or destruction by anyone. 

Some data is still being held in print, but our goal is to digitalize all of the data we collect. Data collected is being held in offices and information systems of House of Kiwi d.o.o. and some data is being held at our partner’s servers.

Protection of your privacy is of great importance to House of Kiwi d.o.o. and that is why we will never share your personal data with third parties for purposes that are not envisaged by these Terms and Conditions.

Your personal data could be shared with our reliable partners that maintain our IT system or to the ones that provide services to you on behalf of House of Kiwi d.o.o. For example, for financial, marketing, shipping purposes. These partners however are obliged to use the data provided exclusively pursuant to House of Kiwi’s guidelines and for the specific purpose. They are also obliged to keep the data securely and confidentially.

House of Kiwi d.o.o. will not hold your personal data longer than it is needed to fulfil the intended purpose.

Your personal data are being used in different ways, but mostly in order to fulfil our own contractual obligations towards you as a buyer. Sometimes, they are being used to enhance the ordering and buying process, direct marketing or for security purposes.

COOKIES

In order to maintain the functionality of our website, House of Kiwi d.o.o. uses the technology known as ‘’cookies’’. Cookies are small files that we send to your computer and that we later have access to. They can be temporary or permanent and they can use Javascript or Flash technology. Due to cookies, you can browse our website without difficulties and see the results you are looking for. Cookies show us your interests and that helps us improve the usage of our website.

Considerable cookies that we use are:

Necessary cookies. These cookies are necessary to ensure the functioning of the website from a technical standpoint.

Preference cookies. They help to improve your browsing experience by remembering your preferences.

Statistic cookies. They gather information on the ways you use our website and track the efficiency.

Marketing cookies. These cookies are used in order for House of Kiwi d.o.o. to put adds on other websites the visitor uses or to avoid putting adds to a buyers that already know House of Kiwi.

Third-party cookies.  These cookies are used to connect our buyers with our social media after which the information gathered by cookies might be used in different ways.

We can access the cookies that are kept on your computer when you visit our website or when you open an e-mail sent by us.  If you whish to erase the cookies that are kept on your computer, search for instructions on your web browser by clicking the button ‘’help’’.

We process cookies exclusively with your consent. If you whish to withdraw your consent or if you whish to accept cookies, please choose the appropriate option in your browser. Some of our website functions might not work properly without accepting the cookies.

House of Kiwi d.o.o. wishes to send you notifications about our products that might interest you. However, sending such notifications is allowed only if you decide so. Bear in mind that you can cancel these notifications at any time.

At any time, you can stop us from contacting you for marketing purposes. If you wish so, please click on the button for logging off at the end of our marketing notice.

These Terms and Conditions come into force on 21.03.2020.

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